Refund policy

RETURN & REFUND POLICY

At Lootle, every product is thoroughly inspected and securely packed before dispatch to ensure it reaches you in perfect condition.

All purchases made on our website are final. We do not accept returns, refunds, or exchanges under any circumstances.

We do not provide returns for issues related to size, color preference, change of mind, or incorrect product selection by the customer. We request all customers to carefully review the product description, size chart, and shipping details before placing an order.

Orders once placed cannot be cancelled.

In case you receive a damaged or incorrect product, you must contact us within 24 hours of delivery with your order number and a complete unboxing video showing the issue clearly. Without a proper unboxing video, the request will not be considered.

By placing an order on our website, you agree to all the terms mentioned in this policy.

For any order-related queries, you can contact our customer support team through the contact details provided on our website.